Steve Colson Insurance Agency (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

Information We Collect

Personal Information

Name, email address, phone number, physical address

Insurance inquiry details and quote requests

Payment information (if applicable)

Opt-in records and timestamps for SMS/email communication

Non-Personal Information

IP address, browser type, device information

Website usage behavior and analytics

Cookies and tracking data

Customer Communication

Inquiry records and consultation details

Policy interest and service preferences

Communication history and feedback

How We Use Your Information

We use collected data to:

Provide insurance consultation and services

Process inquiries and requests

Send appointment reminders and updates

Share policy-related notifications

Improve website performance and user experience

Prevent fraud and ensure security

Maintain communication consent records

SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive messages from Steve Colson, including appointment reminders, updates, and important notifications.

Opt-In & Consent

Messages are sent only if you explicitly opt in

Opt-in is collected via website forms with checkbox consent

All opt-in actions are timestamped and recorded

Users opt in through this form:
Book Appointment

We comply with TCPA and all applicable regulations.

Opt-Out Instructions

Reply STOP to cancel SMS notifications anytime

You will receive a final confirmation message

No further messages will be sent unless you re-opt in

Message Frequency & Content

Frequency varies based on interactions

Messages are service-related and/or promotional (only with consent)

Help & Support

Reply HELP for assistance

Phone: +1 615-480-6282

Email: [email protected]

Carier Information

Message and data rates may apply

Carriers are not responsible for delays or failures

Supported carriers include major US networks

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes

Information sharing is only permitted with subcontractors providing essential support services (CRM, SMS delivery, communication systems)

Text message opt-in data and consent will never be sold, rented, or shared

Information Sharing & Disclosure

We do not sell or trade personal information. We may share data only with:

Service Providers (CRM platforms, SMS delivery systems, appointment scheduling tools, payment processors)

All providers are required to protect your data.

Legal Requirements

We may disclose information:

When required by law or legal process

To protect rights, safety, or prevent fraud

Business Transfers

In case of merger or acquisition, your data remains protected under this policy.

Data Security

We implement security measures including:

Data encryption

Secure access controls

Regular system monitoring

Staff data protection training

Backup and recovery systems

Note: No system is 100% secure.

Cookies & Tracking Technologies

We use cookies to:

Improve website performance

Analyze user behavior

Remember preferences

Enhance user experience

You may disable cookies in your browser settings.

Your Rights & Choices

You may:

Access or update your information

Request data deletion

Opt out of SMS by replying STOP

Unsubscribe from emails

Withdraw consent anytime

Request data usage details

Third-Party Links

We are not responsible for third-party websites linked on our site. Please review third-party policies separately.

Important Links

Website: https://steve.nativelifecrm.com/home

Booking Page: https://steve.nativelifecrm.com/booking-7494

Terms & Conditions: https://steve.nativelifecrm.com/terms--conditions-4542

Contact Us

Steve Colson Insurance Agency
116 Broadwell Cir,
Franklin, Tennessee, 37067, United States

Phone: +1 615-480-6282
Email: [email protected]

By using our website and services, you consent to this Privacy Policy.