1. Program Description

This messaging program sends appointment confirmations, insurance consultation reminders, and customer support communications to users who have booked an appointment with Steve Colson Insurance Agency through our website:

Website: https://steve.nativelifecrm.com/home

Booking Page: https://steve.nativelifecrm.com/booking-7494

or via our scheduling forms, and have explicitly opted in to receive SMS notifications.

Opt-in: Collected via web forms with a dedicated checkbox for SMS consent.

Messages include:

Appointment confirmations

Reminders

Rescheduling updates

Policy-related notifications

Customer support communications

2. Cancellation Instructions

You can cancel SMS messaging at any time. Simply text “STOP” to the number that sent you messages.

You will receive a confirmation message verifying your unsubscription.

After this, you will no longer receive SMS messages from us.

To rejoin, you may opt in again through our website or booking page.

3. Support Information

If you experience any issues with the messaging program:

Reply “HELP”

Email: [email protected]

Phone: +1 615-480-6282

4. Carrier Liability

Carriers are not responsible for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply

Message frequency varies based on your interaction, appointment activity, and service needs

For questions about your text or data plan, contact your wireless provider

6. Supported Carriers

Our SMS program works with all major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction

You must be 18 years or older to use our services and SMS program.

8. Privacy Policy

For details on how your data is handled, please refer to our Privacy Policy.

We fully comply with all applicable laws and regulations, including the TCPA (Telephone Consumer Protection Act) and CTIA guidelines.

General Terms

This website (the "Site") is owned and operated by Steve Colson Insurance Agency (“Company,” “we,” “us”).

By accessing or using the Site, you agree to be bound by these Terms & Conditions and our Privacy Policy. Continued use constitutes acceptance of updates.

Intellectual Property Rights

Limited License

All content on this Site is owned by Steve Colson Insurance Agency and is protected by intellectual property laws. You may not copy, reproduce, modify, or distribute any content without written permission.

User Content License

By submitting any content through our website, you grant Steve Colson Insurance Agency a worldwide, royalty-free license to use and display such content for business purposes.

Disclaimers

We may link to third-party websites. We are not responsible for their content or services.

All services are provided “as is” without warranties of any kind.

We are not liable for any damages resulting from the use of our website or services.

Online Services

Some services may be provided through third-party platforms. We are not responsible for their performance, accuracy, or reliability. All interactions with third-party services are at your own risk.

Account Responsibility

If you submit information, you are responsible for maintaining the accuracy of your data. Notify us immediately at [email protected] if unauthorized access is suspected.

Termination

We reserve the right to suspend or terminate access to our services if misuse, violation, or illegal activity is detected.

Governing Law

These Terms shall be governed by the laws of the State of Tennessee, United States. Any disputes shall be resolved under applicable legal jurisdiction.

Changes to Terms

We may update these Terms at any time. Updated versions will be posted on our website.

Contact Information

Steve Colson Insurance Agency
116 Broadwell Cir,
Franklin, Tennessee, 37067, United States

Phone: +1 615-480-6282
Email: [email protected]
Website: https://steve.nativelifecrm.com/home

By using our website and services, you agree to these Terms & Conditions.